Help us help you

Support Contact

Contact our support team by filling out the form below. Be sure to provide as much information as possible to ensure quick response. All requests are answered in the order they are received.

We also provide live phone support for more complex issues. Since this is often an in-depth discussion about your setup that can involve troubleshooting and testing, please be in front of your gear when you call.

  • In the U.S. or Canada, call toll-free at (800) 898-3211
  • Hours: Monday-Friday 8am-4pm Pacific Time
  • All calls answered in the order they are received
  • Outside the U.S. / Canada? Contact your local distributor for technical support/service
Response time for current products is 24-72 business hours. If a product is not listed, it is discontinued and we will respond within 3-7 business days. Click here for additional discontinued product resources.
Model Details
If submitting for multiple parts, please use the “Description” field for additional entries.