Can’t seem to figure out a feature or menu? Good chance you are not alone in your plight. Check out the Frequently Asked Questions to see if a quick answer awaits.

How do I check the status of my online order?

To check the status of your order or to initiate a return, please utilize the contact information below:

Monday-Friday 9:00am-8:00pm EST
[email protected]

How do I register my product?

Please click the link below to register your product.


How long is the warranty on my product?

Please click below for details related to your warranty.


How do I order parts for my product?

You can order parts by sending an email to [email protected] or by calling 800-258-6883 and follow the prompts to the parts department.

How do I get support help outside the US or Canada?

Please click the link below to locate the ditributor in your country.


Where do I find information for discontinued products?

Please click the link below for information related to discontinued products.


How can I find my local distributor?

Please click the link below and enter your country on the page to find your regional distributor.


How do I contact technical support?

To contact technical support via phone, live chat, or to submit a ticket, please head here:


How can I locate a service center in Canada?

Please click the link below for a list of service centers in Canada.


How can I locate a service center in the US?

Please click the link below for a map of US service centers.