What is the difference between the Artist 1•2 and Producer 2•2?

Both units are high quality USB audio interfaces. The Artist 1•2 offers 1 OnyxTM microphone preamp and 1 Line/Instrument input. The Producer 2•2 offers 2 combo jacks with 2 OnyxTM microphone preamps that will accept either XLR or 1/4” inputs. Additionally, the Producer offers a mix for direct monitoring, and MIDI in and out options.

Can you run the Onyx USB Interfaces without being connected to a computer?

No, there needs to be a computer contected to the units. It will not operate if connected to only a 5VDC USB power source.

How are they powered?

They are both powered by the 5V supplied through the USB connection. No external power source is required.

What operating systems will work with the Onyx USB Interfaces?

Both units will work with Mac or PC. Windows 7®(32 and 64 bit) or Later. Minimum hardware requirements: Intel Core 2 Duo 2 GHz processor 4 GB RAM USB 2.0 port. For the latest driver information please check our website.

What sample rates and bit depths will the Onyx USB Interfaces offer?

Both units will run at either 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, or 192 kHz. They will both have a bit depth of either 16 or 24 bits.

What is Direct Monitoring?

Direct monitoring gives you the ability to hear channels 1 and 2 right from the preamp. It is the unprocessed signal going into the unit. This is perfect for latency-free monitoring of what you are recording.

What does the Hi-Z button do?

The Hi-Z button changes the impedance of the 1/4” input. This allows you to connect a guitar or bass directly to the input.

Will Phantom power (48v) hurt my instrument or line level device?

Phantom power (48v) is only supplied through pins 2 and 3 on the XLR connection. Your instrument or line level devices are safe.

What is the headphone output impedance?

The headphone output impedance is 10 ohms.

FAQs | MACKIE

Can you change the ring color around the powered speaker?

No, you cannot.

How many Bluetooth enabled devices can the hardware pair with at a time?

Note that pairing is different than connecting. Pairing is when devices “learn about” one another, and users can pair all of their various BT source devices with their CR-XBT monitors at their leisure, such that they instantly connect upon power-up during future use. However, only one device can be actively connected at any given time.

What version of Bluetooth is used in CR-XBT monitors?

Bluetooth 4.2

Why does my speaker's Bluetooth disconnect unless I'm only a few feet away?

Amidst other physical factors, Bluetooth operates in a very narrow radio frequency band around 2.4GHz which has it competing with numerous other devices in the same range.

Check out our Bluetooth Optimization Guide for more info and best practices on dealing with these physical limitations.

Why does my subwoofer sound so quiet compared to my monitors?

Remember that there are multiple volume adjustments (or gain stages) in a home studio system. These can include the digital volume level of your computer, the volume setting of your interface, the level of your subwoofer, and the level of your studio monitors (to name a few).
Check each stage to make sure you're delivering proper output to your subwoofer. If levels seem low, ask yourself "why am I running my system at a low volume?" Are you running your levels low because your speakers sound loud enough at that setting? If so, consider turning them down and increasing the total system volume from your interface to increase perceived subwoofer level.

If using the CRDV desktop volume controller, try turning the bottom ring all the way up. The top ring adjusts total system level (Input Level) while the bottom ring only adjusts the subwoofer (Sub Output Level). Remember that connecting the CRDV to the CR8S-XBT overrides the Input Level and Sub Output Level settings on the back of the sub itself.

Why isn't my speaker populating in my device's Bluetooth settings?

Make sure you're properly putting the speaker into pairing mode. For first-time pairing, hold down the RunningMan logo for 5 seconds; the LED will flash indicating the speaker is in pairing mode.

If you're having trouble doing this, there may be another device already paired to the speaker. If so, you'll want to hold down the RunningMan button for 5 seconds followed by holding the button down for another 5 seconds.

For more info, check out this video guide:
https://loudaudio.netx.net/portals/loud-public/#asset/33301

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