What is the difference between the Artist 1•2 and Producer 2•2?

Both units are high quality USB audio interfaces. The Artist 1•2 offers 1 OnyxTM microphone preamp and 1 Line/Instrument input. The Producer 2•2 offers 2 combo jacks with 2 OnyxTM microphone preamps that will accept either XLR or 1/4” inputs. Additionally, the Producer offers a mix for direct monitoring, and MIDI in and out options.

Can you run the Onyx USB Interfaces without being connected to a computer?

No, there needs to be a computer contected to the units. It will not operate if connected to only a 5VDC USB power source.

How are they powered?

They are both powered by the 5V supplied through the USB connection. No external power source is required.

What operating systems will work with the Onyx USB Interfaces?

Both units will work with Mac or PC. Windows 7®(32 and 64 bit) or Later. Minimum hardware requirements: Intel Core 2 Duo 2 GHz processor 4 GB RAM USB 2.0 port. For the latest driver information please check our website.

What sample rates and bit depths will the Onyx USB Interfaces offer?

Both units will run at either 44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, or 192 kHz. They will both have a bit depth of either 16 or 24 bits.

What is Direct Monitoring?

Direct monitoring gives you the ability to hear channels 1 and 2 right from the preamp. It is the unprocessed signal going into the unit. This is perfect for latency-free monitoring of what you are recording.

What does the Hi-Z button do?

The Hi-Z button changes the impedance of the 1/4” input. This allows you to connect a guitar or bass directly to the input.

Will Phantom power (48v) hurt my instrument or line level device?

Phantom power (48v) is only supplied through pins 2 and 3 on the XLR connection. Your instrument or line level devices are safe.

What is the headphone output impedance?

The headphone output impedance is 10 ohms.

FAQs | MACKIE

Can I change the FX preset the mixer defaults to on boot-up?

No, the mixer will always default to the Delay preset. You can create up to 6 FX presets of your liking and recall them on boot-up, however.

Can I record the SD and USB playback channels as part of my multitracks?

No, only post-gain analog channels are sent along the individual USB sends to your computer. If you want to record SD card or USB playback audio, you can utilize the stereo main mix (found in either the first two or last two USB sends, depending on the position of the USB SEND switch).

Do I need a driver or a firmware update for my mixer?

We recommend all users to update their mixer to the latest firmware. Amidst other improvements, this update addresses rotary encoder knob responsiveness.

Only Windows users need to install our driver.

Both the firmware update and driver can be found in our Drivers/Downloads page:
https://mackie.com/en/support/drivers-downloads

How should I optimize my mixer's USB interface for communication apps like Zoom or Teams?

By default, Onyx mixers send each input as an isolated track to your computer (also known as "multitracking"). Because communication apps will always default to your mixer's first two USB channels (1-2), your listeners will only hear the first two inputs unless you make a vital setting change.

Above the mixer's main fader is a button labelled SND with a USB icon. This is short for USB Send. Engaging this button will re-route the stereo main mix to USB sends 1-2 which will allow your listeners to hear all channels at once!

Is the Bluetooth input bidirectional?

No, the Bluetooth feature is just an input. It should be used for music playback but not phone calls.

Which Bluetooth codecs does this mixer support?

This mixer supports SBC and AAC via the Bluetooth connection.

Why won’t my computer recognize my mixer as an audio device?

To start, check your USB cable. If using a USB-C equipped mixer or microphone, make sure that you're using the USB-C to USB-A cable that came in the box. Though it may seem counter-intuitive, you cannot use a USB-C to USB-C cable. If you need to connect the unit to a USB-C port on your computer, you can use a USB hub or USB-A to USB-C adapter.

For ProFXv3, VLZ4, Onyx, DL, or DLZ mixer owners running Windows, make sure that you're using the latest driver for your product. Without the correct driver installed, Windows will not recognize your mixer. You can get the latest driver from two places:

The Drivers/Downloads section of our Support dropdown
Your specific mixer's product page found in the Products dropdown

ProFXv3, VLZ4, Onyx, DL, and DLZ mixers are class-compliant with macOS.

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