FAQs

When setting up your SRM speaker, it is very important that you DO NOT connect it to the output of an amplifier. The inputs of the SRM series are made for non-powered outputs such as the main or aux outputs from a mixer. The outputs of an amp will easily damage and potentially cause a fire in just about any powered speaker such as the SRM series.

We recommend daisy-chaining your Flexes together with an XLR-to-TRS cable. Connect the female XLR end to your primary Flex's Mix Out output and the male TRS end to your secondary Flex's channel 1 or 2 input.

If you connect a straight XLR-to-XLR cable, the secondary Flex will distort! This is because the SRM-Flex interprets XLR input as mic-level audio and greatly boosts the input gain, resulting in clipping. Using a TRS connector bypasses this behavior and allows the second unit to treat the signal appropriately as line-level audio.

If using a mixer, the same rule applies. Use XLR-to-TRS cables from your main outputs to the inputs of each SRM-Flex to avoid clipping.

It is normal for the SRM to emit a slight "pop" when it is powered up or down. The pop is caused by electricity left inside the amplifier circuitry discharging to the speaker.

Nothing's wrong! The column with the RunningMan logo is the only high-frequency (HF) driver column included with this product. The other two columns are height extensions or "spacers" to raise the HF driver column up to ear height.

For fun, you can hold the HF driver column sideways up to the light and see its speaker drivers. Conversely, holding the spacer columns up to the light will reveal no drivers at all!

As long as high-frequency sound is coming through the HF driver column, then your spacers are doing their job just fine!

Amidst other physical factors, Bluetooth operates in a very narrow radio frequency band around 2.4GHz which has it competing with numerous other devices in the same range.

Check out our Bluetooth Optimization Guide for more info and best practices on dealing with these physical limitations.